At this time we are no longer offering customization of our products, beyond the available options on the website.
I have damaged my quilt or tarp. What should I do?
We are more than happy to help repair your quilts or tarps, should you have the need. We've helped customers repair anything from a simple scissor cut, to a full on dog shaking its head and shredding a quilt. Don't hesitate to contact us at email@example.com and provide pictures, if you are able. We will give you a general idea of how much the repair will cost, but those costs are subject to change, once we have our hands on the product. You will be responsible for shipping costs to us and from us as well.
The quilt or tarp I received from you is defective.
Hammock Gear is fully committed to standing by our work. If you have any defects in your gear upon receipt; if you are missing any of your gear; or if you are unsatisfied with anything, please don't hesitate to contact us at firstname.lastname@example.org We will make sure to correct the issue as quickly as possible.