Terms & conditions

We currently default to USPS® for US shipments and DHL® Express Worldwide for shipments outside the US, unless otherwise requested.

Unless you request signature confirmation or insurance, your package will be sent via USPS Priority without insurance. We will provide you with tracking confirmation numbers. Assuming USPS shows delivery confirmation, if you don't have signature confirmation or insurance, we cannot assist you in recovery of your package if it is misplaced, taken by the milk man, etc. So if you have special shipping needs, please contact us before the package ships, as we can take no responsibility for packages designated as delivered by the carrier.

International Orders: We will be sending all international orders via DHL® Express Worldwide for better tracking, easier customs acceptance, prioritized customs holding, and automatic signature request and insurance.

 

* International orders: Please be aware we must adhere to international shipping policies. We understand the custom fees are sometimes astromonical, but values of packages must remain true to invoices. We try to share the cost of shipping by taking some of the charges and hope it helps deflect the fees through customs. Thank you for understanding.

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Conditions of Use

By making purchases on this site or contacting our team, you agree to be emailed by hammockgear.com staff with information regarding your order, as well as periodic specials, tips, and other information we feel we would want to hear if we were our own customer! ;)

To stop hearing from us, just send an email any time to sales@hammockgear.com with subject: remove and we will remove your email address from our database.