Shipping Policy

All Orders

All customers have the option to insure their package, or require signature upon delivery for an additional fee. This fee will be declared during check out and payment will be processed along with the rest of your purchase. Please note that once a product has shipped from our facility, it is the responsibility of the mail courier to deliver the product to the customer. It is also the customer’s responsibility to take precautions when receiving purchased goods. We recommend insuring your order as well as requiring signature confirmation upon delivery, just to be safe.

International Orders

International orders are shipped via DHL. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please consider your country’s restrictions before making your purchase.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Please be aware that we must adhere to international shipping policies. All orders shipped outside the USA are subject to import, customs, duties, etc.  By purchasing our products you are also accepting our terms of service, explicitly stating that you will accept any and all responsibility to pay those fees.  We understand the custom fees are sometimes astronomical, but values of packages must remain true to invoices under U.S. law. Thank you for understanding.